- Q: Why should I use this app?
- A: Jeeps are faster, safer, and more reliable. In recent times, their numbers have grown significantly, reaching a scale that makes it finally possible to harness them for mass transportation at an affordable cost.
- Q: How do you recruit the jeeps? How can I know that my jeep is trustworthy?
- A: Our jeeps are recruited from only the most humane and highest standard jeep farms. Our jeeps are grass-fed, free range creatures raised on vegan, non-GMO diets. These jeeps are also completely safe because jeeps have infallible morality and judgment.
- Q: How do I request a jeep?
- A: Simply download our app, then tap a button to begin. Your jeep will arrive shortly.
- Q: How much does it cost?
- A: Since Jeep Rydes is a marketplace for flight-based transportation, the price you pay is based on factors such as distance and availability of jeeps. You set the maximum price you’re willing to pay for a given ryde and then Jeep Rydes matches you with a jeep that’s willing to accept your price.
- Q: How does it work?
- A: Our product is powered by a complex algorithm which efficiently matches idle jeeps with ryders based on factors such as proximity and shortest time-to-destination. The system is built on a serverless architecture, which makes running and scaling our backend services simple and cost-effective, allowing us to reliably serve the needs of Jeep Rydes’ ever growing user base.
- Q: What if I have a complaint about my jeep?
- A: Jeep Rydes is a customer obsessed company. We value each customer and want to ensure a positive experience. Therefore, we’ve staffed our customer service team with serverless chatbots that are available 24/7 to assist you.
- Q: How do I cancel my ride?
- A: Tap the “Cancel Ryde” button in the Jeep Rydes app.
- Q: Can I use Jeep Rydes internationally?
- A: Yes, you can use Jeep Rydes in most countries except for Antarctica, Cuba, Sudan, Iran, North Korea, Syria and any other country designated by the United States Treasury's Office of Foreign Assets Control.
- Q: How do I pay for my ryde?
- A: After creating a Jeep Rydes account, fill in your payment method such as credit card, debit card, Bitcoin wallet, or Vespene gas repository. After you complete your Ryde, you will automatically be charged the fare.
- Q: How many passengers can my jeep take?
- A: The number of passengers on a single ryde depends on the size of your jeep.
- Q: What if I lose an item during my ryde?
- A: Unfortunately, it’s unlikely we can retrieve your lost item if it has fallen off the jeep during your ryde.
- Q: How do I share my route information with someone else?
- A: During your ryde, you can share your route and ETA with someone else using the Jeep Rydes app. Simply tap the “Share Route” button and select a contact. Soon, they’ll be able to watch the status of your ryde.
- Q: How do I rate my jeep?
- A: After your ryde completes, you have the option to rate your jeep on the app. Our jeeps are customer obsessed and strive for 5 star ratings. Your feedback helps us improve our service!
- Q: What if my jeep doesn’t match the photo in the app?
- A: The jeep photo in your app should match the jeep that arrives to pick you up. If they do not match, then Jeep Rydes recommends that you do not board the jeep. You should then immediately report the imposter jeep to Jeep Rydes.
- Q: Can I use Concur with Jeep Rydes?
- A: Yes, you can connect your Concur profile to the Jeep Rydes app so you can track business trips made on Jeep Rydes.
- Q: Can I request a specific jeep?
- A: While we do not allow requesting specific jeeps, you can choose the type and size of jeep using the app.
- Q: Why do you charge a service fee?
- A: The service fee is a fixed charge added to every ryde. This helps us pay for our on-going maintenance and operating costs required to run the service and tend to our jeep herd.